Ecommerce – What Makes You Unique?
I stumbled across a website with a unique marketing angle. The use of ecological interests has resulted in improved marketing capabilities. In the case of the site I visited it was a jewelry company that specializes in recycled gold and diamonds. The premise seems to be that there are significant gold and diamond supplies available so the need for the mining of these precious gems and ore may be reduced or even unnecessary. The reasons are many, but one of the key arguments has to do with the human deaths that result in battles over the ownership of the gems. Similarly this jewelry company considers the use of extensive gold mining to be a hindrance to solid ecological practices.
It is their contention that there are enough current supplies that no more gold or diamonds need be mined for decades. Existing gold supplies can be melted down to create new jewelry products and recycled diamonds can find a home in new settings. Their philosophy appeals to many different consumers. For some this philosophy of ecommerce just makes practical sense. For others, this is a matter of ecological stewardship.
For still others, the potential to reduce human rights abuses make this strategy worthwhile. I am not calling into question the sincerity of the mission of this company. I am simply analyzing their strategy from a marketing standpoint. My assessment is that the premise is brilliant because it markets to a variety of interests without focusing heavily on any of them. This company even provides exceptions for local villagers who may currently pan for gold. They agree these villages should be allowed to continue to do so in an effort to improve their economic condition without harming the environment with mining. In the mind of the customer they can draw conclusions about the benefits of the process and can make a purchasing decision based on their belief about the product and premise. In ecommerce you need to find a unique premise that will allow your online business to be recognized as unique. For some ecommerce business owners this means a unique product, for others a unique presence and, in the case of this jewelry company, a unique approach to an existing business model. You may have an existing ecommerce business.
What do customers perceive to be unique about your business? What makes your site or business philosophy stand out in ways other businesses don’t? Take some time to evaluate what makes your ecommerce store unique. If you can’t find that uniqueness consider what you can do to make your business philosophy something that stands out to consumers.